TERMS AND CONDITIONS (update 19/03/2020)

PLEASE CHECK THE BOOKING DATE CAREFULLY AS WE CANNOT REFUND / ACCOMMODATE YOU IF YOU TURN UP ON THE INCORRECT DAY

ONLY KIDS 5+ MAY ATTEND OUR SCHOOL HOLIDAY PROGRAMS

Little Ginger Studio reserves the right to change and / or cancel advertised programming at any time. LGS reserves the right to cancel a student's enrolment without notice if their behaviour is too disruptive to ensure the safety & enjoyment of other students. Students must be picked up from class and cannot be released alone except via prior arrangement (eg. sms / email from parent). Photography permission for social media / website / advertising is requested at time of booking and includes photo release permission to publish images as part of guest blogs on artfulparent.com.  At no time will your child's name be published. LGS reserves the right to employ fewer than advertised staff if enrolments are low. Students and parents are responsible for picking up any artworks if the last class of the term is missed. Leftover artworks will not be stored for longer than a month. Parents are responsible for communicating any student special needs to LGS prior to day of workshop / class and supplying adequate medicines & treatment plans if needed. This may include for example: asthma puffers, antihistamines, Epipens. Please do not send your child to a class if they are unwell. LGS will endeavour to provide a safe environment at all times - however, from time to time we may use materials that can cause minor injuries (scissors, hot glue guns, hobby electrics, paper cuts!). Parents retain ultimate responsibility for deciding whether their child is mature enough to partake in certain activities. Please do not book your child into a workshop you think they will struggle with. Students should also accept some personal responsibility for sensible use of materials. Please be assured all effort will be taken to ensure your child is happy, well and enjoys their art making experience!

REFUND POLICY

In case of cancellation due to COVID-19 (Corona Virus) credit notes will be issued. Credit notes may be used towards any programs within 3 years of issue. This is in line with the Department of Fair Trading's recommendations under Australian Consumer Law. Credit notes for term classes are only offered when cancelling before the commencement of term. Refunds, credits or make-up classes for missed classes are not offered. Missed activities (eg clay) will not be repeated because of a missed class. Refunds or credit notes for School Holiday programs are not offered if cancelling because you change your mind or your child is ill. Refunds for school holiday programs are not offered if cancelling more than 7 days prior. 

LGS accepts no responsibility for after school classes missed because after care services (OOSH) were not notified via the proper channels. After care services cannot release your child to art class without specific parent permission.

Missed Messy Art Play or Arty Crafters casual classes will not be refunded. Make up classes for missed MAP or AC term classes are offered on request subject to availability. 

 

© 2020 Little Ginger Studio